‘Empathy’ / ‘Sympathy’

E M P A T H Y  –  Empathy  –  refers to understanding other’s feelings.

S Y M P A T H Y  –  Sympathy  –  refers to feeling sorry or pity for someone.


Empathy .

When you are in the customer service department, the first thing you learn is – how to show empathy.

Friends can always empathize with each other.

Sympathy .

The poor don’t need your sympathy; instead, they need your support to stand on their feet and make a respectable living.

These days, when there is any unfortunate incident, people just convey their sympathies through an SMS.